RM SafetyNet Browsing Report Feature – Service Degradation

Incident Report for RM Internet & E-safety

Investigating

We are currently investigating an issue affecting the RM SafetyNet Browsing Report feature for some customers.

During this time, affected customers may experience incomplete or unavailable browsing reports. Related features including Dashboard, Alerts, and Alert History may also display partial or missing data for the impacted period.

Our technical teams are actively working to resolve the issue as a priority. We apologize for any inconvenience caused and will provide further updates as soon as possible.

Posted Apr 27, 2026 - 14:51 BST

This incident affects: Web Filtering (SafetyNet Plus, SafetyNet Plus Transparent Module).

RM SafetyNet Browsing Report Feature – Service Degradation

Investigating

What is RM SafeClix?