All Systems Operational
RM Connectivity ? Operational
SWGfL Connectivity Operational
Bath & N.E. Somerset Operational
Bournemouth Operational
Bristol Operational
Cornwall Operational
Devon Operational
Dorset Operational
Gloucestershire Operational
N. Somerset Operational
Plymouth Operational
Poole Operational
Somerset Operational
South Gloucestershire Operational
Swindon Operational
Torbay Operational
Wiltshire Operational
SEGfL Connectivity Operational
Email Operational
SMTP Store & Forward Operational
DNS Operational
Web Filtering Operational
SafetyNet Plus Operational
SafetyNet Plus Transparent Module Operational
Web Hosting Operational
SSL Connect ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 22, 2019

No incidents reported today.

Apr 21, 2019
Web Hosting platform unavaliable
Resolved - We have monitored the device and could see services remains stable. We will now close this incident and continue to monitor the service.
Apr 21, 01:27 BST
Identified - We have identified and rectified an issue affecting one of our Linux Web Hosting server. The webhosting service has returned
to normal and is running as expected. We will continue to monitor the platform to ensure stability.
Apr 20, 23:34 BST
Apr 19, 2019

No incidents reported.

Apr 18, 2019
Web Hosting platform unavaliable
Resolved - We have monitored the device and could see services remains stable. We will now close this incident and continue to monitor the service.
Apr 18, 21:37 BST
Identified - We have identified and rectified an issue affecting one of our Linux Web Hosting server. The webhosting service has returned
to normal and is running as expected. We will continue to monitor the platform to ensure stability.
Apr 18, 19:30 BST
Surrey Firewall - Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Apr 18, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 04:01 BST
Scheduled - We will be performing an emergency maintenance in the Surrey firewall on 18th April between 4 AM to 7 AM. We are not anticipating any major impact, there will be a short downtime during the switch-over
Apr 11, 09:47 BST
Apr 17, 2019

No incidents reported.

Apr 16, 2019
SSL Connect - Emergency Planned Maintenance
Completed - The scheduled maintenance has been completed.
Apr 16, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 04:00 BST
Scheduled - We will be performing scheduled maintenance on the SSL Connect platform on 16/04/2019 04:00 AM - 06:00 AM. SSL Connect may be unavailable during this period.
Apr 12, 14:37 BST
Apr 15, 2019
Windows Web Hosting - Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Apr 15, 22:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 18:00 BST
Scheduled - We will be performing an emergency maintenance on our Windows Web Hosting platform on Monday 15th April,2019 between 18:00 pm and 21:00 pm. There will be a brief disruption to websites hosted on the Windows Web Hosting servers during this time.
Apr 12, 16:39 BST
Windows Web Hosting - Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Apr 15, 05:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 02:00 BST
Scheduled - We will be performing an emergency maintenance on our Windows Web Hosting platform on Monday 15th April,2019 between 02:00 am and 05:00 am. There will be a brief disruption to websites hosted on the Windows Web Hosting servers during this time.
Apr 12, 16:29 BST
Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019

No incidents reported.

Apr 11, 2019

No incidents reported.

Apr 10, 2019
Linux Webhosting - Regular maintenance
Completed - The scheduled maintenance has been completed.
Apr 10, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 02:00 BST
Scheduled - We will be performing regular maintenance in a couple of our Linux Web Hosting Server from 10-04-2019 02:00 AM to 10-04-2019 06:00 AM. The web servers will be rebooted during the maintenance and the websites hosted won't be accessible during reboot.
Apr 4, 11:51 BST
Apr 9, 2019

No incidents reported.

Apr 8, 2019
FTTC Connectivity Outage Affecting a Small Number of Customers
Resolved - All services have remained stable for the remainder of the day. As such this incident will now be closed.
Apr 8, 17:38 BST
Monitoring - Our Telco carrier has resolved the issue affecting FTTC customers connectivity, we will continue to monitor these connections closely before closing this issue.
Apr 8, 13:27 BST
Identified - A small number of FTTC customers have lost internet connectivity this morning. This has been escalated to our Telco carrier for further investigation, updates to follow.
Apr 8, 10:09 BST
Connectivity outage affecting some of the ADSL and FttC customers in the Wiltshire region
Resolved - We have monitored the service and its stable now. As such we are closing the incident.
Apr 8, 09:05 BST
Monitoring - All affected connections are now back online. We will continue monitoring to ensure stability.
Apr 7, 21:47 BST
Investigating - We have identified an issue affecting some of the ADSL and FttC customers connected using Talk Talk services in the Wiltshire region. Our Telco partner has indicated that they have identified an issue at their end and their engineers are actively working on to restore the connectivity. We will send further updates in due course.
Apr 7, 20:13 BST
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