Monitoring - RMUnify Page shows "Oops ,Something went wrong"
The issue was affected the customers using Transparent UBF using Captive Portal for a short time and fix has been applied.

Sep 08, 2026 - 10:39 BST
Update - We're still working on a fix for this issue.
Jun 22, 2026 - 15:28 BST
Identified - Some customers may experience policy schedules being applied at incorrect times. We have identified the root cause of the issue and we are currently investigating a fix.

Please accept our apologies for any inconvenience caused. Further updates will be issued in due course.

May 01, 2026 - 10:47 BST
RM Connectivity Operational
South West Connectivity Operational
Bath & N.E. Somerset Operational
Bournemouth Operational
Bristol Operational
Cornwall Operational
Devon Operational
Dorset Operational
Gloucestershire Operational
N. Somerset Operational
Plymouth Operational
Poole Operational
Somerset Operational
South Gloucestershire Operational
Swindon Operational
Torbay Operational
Wiltshire Operational
South East Connectivity Operational
DNS Operational
Email Operational
SMTP Store & Forward Operational
SSL Connect Operational
Web Filtering Partial Outage
SafetyNet Plus Operational
SafetyNet Plus Transparent Module Partial Outage
Web Hosting Operational
Voice Services Operational
Hosted Voice Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

RM SafetyNet Planned Maintenance Sep 10, 2026 17:00 - Sep 11, 2026 00:00 BST

On Thursday, September 10th, 2026, We will be performing planned maintenance work on RM SafetyNet Admin Website and RM SafetyNet Background services. A brief period of downtime may occur within the maintenance window, but due to the resilient nature of the network, any impact is expected to be minimal.
Posted on Sep 04, 2026 - 15:45 BST

Core Network Maintenance Sep 14, 2026 20:00 - Sep 15, 2026 04:00 BST

As part of our continuous improvements to our connectivity service, we will be performing some upgrades to our core network to increase capacity and resilience. A brief period of downtime may occur within the maintenance window, but due to the resilient nature of the network, any impact is expected to be minimal.
Posted on Sep 07, 2026 - 08:49 BST

Core Network Maintenance Sep 15, 2026 20:00 - Sep 16, 2026 20:00 BST

As part of our continuous improvements to our connectivity service, we will be performing some upgrades to our core network to increase capacity and resilience. A brief period of downtime may occur within the maintenance window, but due to the resilient nature of the network, any impact is expected to be minimal.
Posted on Sep 07, 2026 - 08:49 BST

Sep 8, 2026

Unresolved incident: RMUnify Page shows Something went wrong.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

Completed - The scheduled maintenance has been completed.
Aug 27, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 20:00 BST
Scheduled - We will be performing some maintenance on the SafetyNet VPN platform. Customers using IOS devices may experience intermittent issues connecting to the SafetyNet service during this window.
Aug 24, 10:03 BST

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.