Outage of Multiple RM Connectivity Services
Monitoring - We have identified the root cause of the outage within our network this afternoon and have taken measures to prevent recurrence. We will monitor the performance of the environment to confirm no further issues are identified.
Apr 22, 2025 - 16:55 BST
Investigating - We are aware of and have resolved an outage of RM Connectivity Services, including Web Hosting, DNS, Graphing and Backup Services this afternoon.

We are investigating the root cause and will provide an update shortly.
Apr 22, 2025 - 15:24 BST
RM Connectivity ? Degraded Performance
South West Connectivity Operational
Bath & N.E. Somerset Operational
Bournemouth Operational
Bristol Operational
Cornwall Operational
Devon Operational
Dorset Operational
Gloucestershire Operational
N. Somerset Operational
Plymouth Operational
Poole Operational
Somerset Operational
South Gloucestershire Operational
Swindon Operational
Torbay Operational
Wiltshire Operational
South East Connectivity Operational
DNS Operational
Email Operational
SMTP Store & Forward Operational
SSL Connect ? Operational
Web Filtering Operational
SafetyNet Plus Operational
SafetyNet Plus Transparent Module Operational
Web Hosting Operational
Voice Services Operational
Hosted Voice Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 26, 2025
RM SafetyNet - Planned Maintenance
Completed - The scheduled maintenance has been completed.
Apr 26, 01:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 18:30 BST
Scheduled - On Friday, April 25th 2025, We will be performing planned maintenance work on RM SafetyNet Admin Website and RM SafetyNet Background services. Some downtime should be expected within the maintenance window.
Apr 16, 12:40 BST
Apr 25, 2025
Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

Unresolved incident: Outage of Multiple RM Connectivity Services.

Apr 21, 2025

No incidents reported.

Apr 20, 2025
Webhosting - Planned Maintenance
Completed - The scheduled maintenance has been completed.
Apr 20, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 01:00 BST
Scheduled - We will be performing maintenance on our Windows Web Hosting platform on Sunday 20th April, 2025 between 1:00 AM BST and 07:00 AM BST. There will be a brief disruption to websites hosted on the Windows Web Hosting servers during this time
Apr 7, 10:58 BST
Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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