RM Internet & E-safety Status

All Systems Operational

RM Connectivity Operational

SWGfL Connectivity Operational

Bath & N.E. Somerset Operational

Bournemouth Operational

Bristol Operational

Cornwall Operational

Devon Operational

Dorset Operational

Gloucestershire Operational

N. Somerset Operational

Plymouth Operational

Poole Operational

Somerset Operational

South Gloucestershire Operational

Swindon Operational

Torbay Operational

Wiltshire Operational

SEGfL Connectivity Operational

DNS Operational

Email Operational

SMTP Store & Forward Operational

SSL Connect Operational

Web Filtering Operational

SafetyNet Plus Operational

SafetyNet Plus Transparent Module Operational

Web Hosting Operational

Voice Services Operational

Hosted Voice Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Network maintenance in SWGfL region Jan 30, 20:00-23:55 GMT

Please be aware that we will be carrying out essential network maintenance on Thursday 30 January 2020 between 22:00 and 23:55.

This work should result in no loss of service.
Posted on Jan 15, 14:07 GMT

Network maintenance in SEGfL region Jan 30, 22:00-23:55 GMT

Past Incidents

Jan 25, 2020

No incidents reported today.

Jan 24, 2020

No incidents reported.

Jan 23, 2020

No incidents reported.

Jan 22, 2020

Connectivity Issues for Talk Talk customers

Resolved - We have monitored the service and confirmed that there are no further issues reported related to this. As such we are closing this incident
Jan 22, 17:02 GMT

Monitoring - The issue has been resolved and service has been restored. We will continue to monitor the service to ensure stability.
Jan 22, 14:51 GMT

Update - We are still seeing Connectivity issues and our Engineers are liaising with the Telco provider to restore the services with priority.
Jan 22, 13:55 GMT

Investigating - We are aware of a connectivity issue affecting TalkTalk Fibre/EFM customers. Connectivity is affected for a small number of customers who don't have connectivity resiliency links with RM. For other customers, only resiliency is affected.
Jan 22, 12:03 GMT

Jan 21, 2020

No incidents reported.

Jan 20, 2020

Issue affecting internet browsing for few customers

Resolved - We have monitored the service and confirmed that there are no further issues reported related to this. As such we are closing this incident.
Jan 20, 14:06 GMT

Monitoring - The issue has been resolved and we are monitoring the service to ensure stability.
Jan 20, 12:38 GMT

Investigating - We are aware of an issue which is affecting internet browsing for some of our customers. Our engineers are actively working on this.
Jan 20, 11:34 GMT

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

What is RM SafeClix?