All Systems Operational
RM Connectivity   ? Operational
SWGfL Connectivity Operational
Bath & N.E. Somerset   Operational
Bournemouth   Operational
Bristol   Operational
Cornwall   Operational
Devon   Operational
Dorset   Operational
Gloucestershire   Operational
N. Somerset   Operational
Plymouth   Operational
Poole   Operational
Somerset   Operational
South Gloucestershire   Operational
Swindon   Operational
Torbay   Operational
Wiltshire   Operational
SEGfL Connectivity   Operational
Email Operational
SMTP Store & Forward   Operational
DNS   Operational
Web Filtering Operational
SafetyNet Plus   Operational
SafetyNet Plus Transparent Module   Operational
Web Hosting   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Core Network Infrastructure Maintenance Aug 28, 22:00 - Aug 29, 06:00 BST
As part of our ongoing programme of maintenance we are upgrading core network infrastructure operating systems during this window. A very brief outage of services may occur within this window as individual elements are reset, but due to the resilient nature of the network any impact is expected to be minimal.
Posted on Aug 3, 16:16 BST
Core Network Infrastructure Maintenance Aug 30, 22:00 - Aug 31, 06:00 BST
As part of our ongoing programme of maintenance we are upgrading core network infrastructure operating systems during this window. A very brief outage of services may occur within this window as individual elements are reset, but due to the resilient nature of the network any impact is expected to be minimal.
Posted on Aug 3, 16:25 BST
Past Incidents
Aug 17, 2018

No incidents reported today.

Aug 16, 2018

No incidents reported.

Aug 15, 2018

No incidents reported.

Aug 14, 2018

No incidents reported.

Aug 13, 2018

No incidents reported.

Aug 12, 2018
DNS Maintenance - Replacement of DNS Hosting Platform
Completed - The scheduled maintenance has been completed.
Aug 12, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 01:00 BST
Scheduled - As part of our continual investment in infrastructure improvments we will be upgrading our authoritative DNS hosting platform across the weekend of 11th and 12th August 2018.

We do not anticipate any impact on the availability of hosted domains during this maintenance window.
Jul 25, 13:30 BST
Aug 10, 2018

No incidents reported.

Aug 9, 2018
DNS Maintence - Emergency Software Update
Completed - The scheduled maintenance has been completed.
Aug 9, 23:55 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 22:00 BST
Update - Our DNS hosting platform will be undergoing essential maintenance between 22:00 and 23:55 on Thursday 09 August 2018. The DNS hosting platform is highly resilient and there should be no loss of service during this time.
Aug 9, 16:39 BST
Scheduled - Our DNS hosting platform will be undergoing essential maintenance between 22:00 and 23:55 on Thursday 09 August 2018. The DNS hosting platform is highly resilient and there should be no loss of service during this time
Aug 9, 11:55 BST
SWGfL and SEGfL Firewall maintenance
Completed - The scheduled maintenance has been completed.
Aug 9, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 03:00 BST
Scheduled - We will be performing maintenance in our core Firewalls on Thursday 9th August, out of working hours between 03:00AM and 07:00AM. We are not anticipating any downtime during this maintenance.This maintenance is required in order to keep our systems secure and up-to-date.
Jul 20, 16:20 BST
Aug 8, 2018

No incidents reported.

Aug 7, 2018

No incidents reported.

Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.

Aug 4, 2018

No incidents reported.

Aug 3, 2018
Outage on Linux Webhosting Platform
Resolved - We have monitored the device, and remains stable. We will now close this incident and continue to monitor the service.
Aug 3, 08:46 BST
Monitoring - We are aware of an issue affecting one of our Linux Web Hosting servers. Customers who hosted their websites on the affected server was unable to access the CPanel administration and load websites for few minutes. The server has been recovered and serving Websites hosted in it without any issues right now. We are closely monitoring the device.
Aug 2, 11:40 BST
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