All Systems Operational
RM Connectivity ? Operational
SWGfL Connectivity Operational
Bath & N.E. Somerset Operational
Bournemouth Operational
Bristol Operational
Cornwall Operational
Devon Operational
Dorset Operational
Gloucestershire Operational
N. Somerset Operational
Plymouth Operational
Poole Operational
Somerset Operational
South Gloucestershire Operational
Swindon Operational
Torbay Operational
Wiltshire Operational
SEGfL Connectivity Operational
DNS Operational
Email Operational
SMTP Store & Forward Operational
SSL Connect ? Operational
Web Filtering Operational
SafetyNet Plus Operational
SafetyNet Plus Transparent Module Operational
Web Hosting Operational
Voice Services Operational
Hosted Voice Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Core Network Infrastructure Maintenance Apr 6, 20:00 - Apr 7, 06:00 BST
As part of continuous improvements to our Network Infrastructure, we will be performing Proactive Maintenance in our Core Infrastructure. A very brief downtime of services may occur within the maintenance window as individual elements are reset, but due to the resilient nature of the network, any impact is expected to be minimal.
Posted on Mar 26, 12:09 GMT
Core Network Infrastructure Maintenance Apr 8, 20:00 - Apr 9, 06:00 BST
As part of continuous improvements to our Network Infrastructure, we will be performing Proactive Maintenance in our Core Infrastructure. A very brief downtime of services may occur within the maintenance window as individual elements are reset, but due to the resilient nature of the network, any impact is expected to be minimal.
Posted on Mar 26, 12:07 GMT
Core Network Infrastructure Maintenance Apr 14, 20:00 - Apr 15, 06:00 BST
As part of continuous improvements to our Network Infrastructure, we will be performing Proactive Maintenance in our Core Infrastructure. A very brief downtime of services may occur within the maintenance window as individual elements are reset, but due to the resilient nature of the network, any impact is expected to be minimal.
Posted on Mar 26, 12:06 GMT
Core Network Infrastructure Maintenance Apr 16, 20:00 - Apr 17, 06:00 BST
As part of continuous improvements to our Network Infrastructure, we will be performing Proactive Maintenance in our Core Infrastructure. A very brief downtime of services may occur within the maintenance window as individual elements are reset, but due to the resilient nature of the network, any impact is expected to be minimal.
Posted on Mar 26, 12:06 GMT
Past Incidents
Apr 1, 2020

No incidents reported today.

Mar 31, 2020
Resolved - We have monitored the service and confirmed that there are no further issues with SSL connect service. As such we are closing this incident.
Mar 31, 04:41 BST
Monitoring - We have resolved the Connection issue with SSL Connect Service. We will continue to monitor the service to ensure stability.
Mar 26, 06:03 GMT
Investigating - We are aware of "session could not be established" error page. This is due to unprecedented demand causing connection issues for some customers. We are working on this to resolve at the earliest.
Mar 25, 11:21 GMT
Monitoring - The sessions are reduced and all connections are stable now. We are closely monitoring the service.
Mar 24, 22:15 GMT
Investigating - Customers using SSL Connect may face "session could not be established" error page. This is due to unprecedented demand causing connection issues for some customers. We are actively working on this to resolve at the earliest.
Mar 24, 10:56 GMT
Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020
Completed - The scheduled maintenance has been completed.
Mar 21, 07:01 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 04:00 GMT
Scheduled - We will be performing an emergency maintenance on the SSL Connect platform on Saturday, 21st March 2020 between 04:00 AM - 07:00 AM. SSL Connect may be unavailable for periods during this maintenance window.
Mar 19, 17:01 GMT
Mar 20, 2020

No incidents reported.

Mar 19, 2020

No incidents reported.

Mar 18, 2020

No incidents reported.