All Systems Operational
RM Connectivity   ? Operational
SWGfL Connectivity Operational
Bath & N.E. Somerset   Operational
Bournemouth   Operational
Bristol   Operational
Cornwall   Operational
Devon   Operational
Dorset   Operational
Gloucestershire   Operational
N. Somerset   Operational
Plymouth   Operational
Poole   Operational
Somerset   Operational
South Gloucestershire   Operational
Swindon   Operational
Torbay   Operational
Wiltshire   Operational
SEGfL Connectivity   Operational
Email Operational
Easymail   Operational
SMTP Store & Forward   Operational
DNS   Operational
Web Filtering Operational
SafetyNet Plus   Operational
SafetyNet Plus Transparent Module   Operational
Web Hosting   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
RM SafetyNet - Planned Maintenance Oct 23, 02:00-06:00 BST
We will be performing planned maintenance work on the RM Safetynet Infrastructure. We do not anticipate any impact to the performance, resilience or availability of RM SafetyNet filtering.
Posted on Oct 9, 12:15 BST
Core Network Fibre Maintenance Oct 24, 20:00 - Oct 25, 04:00 BST
As part of our continuous improvement to our core network serving customer connectivity, we are performing fibre wavelength modifications on core network devices to provide additional resilience and capacity in our London datacentres. During these works capacity will briefly reduce and subsequently return. The network has resilient paths available to it and works take place during a period of low utilisation. Customers are not expected to see any impact.
Posted on Sep 11, 11:05 BST
RM SafetyNet - Planned Maintenance - SWGfL Oct 25, 22:00-23:00 BST
We will be changing the way in which YouTube is filtered for users in SWGfL who do not have a proxy configured in their browser. Access to YouTube for these users is currently policed at the network level independently of the prevailing RM SafetyNet web filtering policy. Following this change, all users will be subject to the prevailing RM SafetyNet web filtering policy.

This change should not affect your access to YouTube. However, if this is not the case then please check your RM SafetyNet filtering policy and ensure that youtube.com is allowed or denied, as appropriate. Note also that YouTube is blocked by the Web-Based Social Networking list, so you may need to add a custom web filtering rule.

This change will *not* affect users who *do* have a proxy configured in their browser, and all users at schools with a local web filtering solution.
Posted on Oct 11, 14:22 BST
RM SafetyNet - Planned Maintenance - YouTube Oct 25, 23:00-23:55 BST
We will be updating the RM SafetyNet web filtering platform to enforce YouTube moderate restricted mode for customers.

YouTube moderate restricted mode blocks access to content not suitable for children and removes the ability to read or write comments. Further details can be found here: https://support.google.com/a/answer/6212415?hl=en

This change will affect all users even where a local web filtering solution is used.

Schools with a G Suite tenancy will be able to override moderate restricted mode on a per-user basis.
Posted on Oct 11, 14:24 BST
RM SafetyNet - Planned Maintenance Nov 2, 03:00-07:00 BST
On Thursday 2nd November we will be performing planned maintenance work on the RM SafetyNet administration interface and filter lists. During the maintenance window any updates made within the administration interface may take longer than usual to take effect, including changes to filter lists and user based filtering. We do not anticipate any impact to the performance, resilience or availability of RM SafetyNet filtering.
Posted on Oct 19, 15:04 BST
Past Incidents
Oct 20, 2017
RM SafetyNet - Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 20, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 02:00 BST
Scheduled - We will be performing planned maintenance work on the RM Safetynet Infrastructure. We do not anticipate any impact to the performance, resilience or availability of RM SafetyNet filtering.
Oct 10, 10:23 BST
Oct 19, 2017
RM SafetyNet - Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 19, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 02:00 BST
Scheduled - We will be performing planned maintenance work on the RM Safetynet Infrastructure. We do not anticipate any impact to the performance, resilience or availability of RM SafetyNet filtering.
Oct 9, 17:59 BST
Oct 18, 2017
RM SafetyNet - Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Oct 18, 22:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 20:00 BST
Scheduled - We will be performing emergency maintenance work on the RM Safetynet Infrastructure. We do not anticipate any impact to the performance, resilience or availability of RM SafetyNet filtering.
Oct 17, 16:00 BST
RM SafetyNet - Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 18, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 02:00 BST
Update - We will be performing planned maintenance work on the RM Safetynet Infrastructure. We do not anticipate any impact to the performance, resilience or availability of RM SafetyNet filtering.
Oct 17, 08:54 BST
Scheduled - We will be performing planned maintenance work on the RM Safetynet Infrastructure. We do not anticipate any impact to the performance, resilience or availability of RM SafetyNet filtering.
Oct 9, 18:00 BST
Oct 17, 2017
RM SafetyNet - Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Oct 17, 22:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 20:00 BST
Scheduled - We will be performing emergency maintenance work on the RM Safetynet Infrastructure. We do not anticipate any impact to the performance, resilience or availability of RM SafetyNet filtering.
Oct 17, 15:59 BST
Core Network Maintenance
Completed - The scheduled maintenance has been completed.
Oct 17, 06:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 03:00 BST
Scheduled - As part of our continuous improvement in our core network serving customer connectivity, we are performing a change in our network on 17th October, 03AM BST. This maintenance will affect only SWGfL customers and we are not anticipating any service interruption due to this change.
Oct 3, 15:13 BST
Oct 16, 2017

No incidents reported.

Oct 15, 2017

No incidents reported.

Oct 14, 2017

No incidents reported.

Oct 13, 2017
RM SafetyNet - Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Oct 13, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 02:00 BST
Scheduled - We will be performing emergency maintenance work on the RM Safetynet Infrastructure. We do not anticipate any impact to the performance, resilience or availability of RM SafetyNet filtering.
Oct 12, 15:19 BST
Oct 12, 2017
SSL Connect - Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Oct 12, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 04:30 BST
Scheduled - We will be performing emergency maintenance on the SSL Connect platform. SSL Connect may be unavailable for periods during this maintenance window.
Oct 11, 10:22 BST
RM SafetyNet - Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Oct 12, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 02:00 BST
Scheduled - We will be performing emergency maintenance work on the RM Safetynet Infrastructure. We do not anticipate any impact to the performance, resilience or availability of RM SafetyNet filtering.
Oct 11, 09:36 BST
Oct 11, 2017
RM SafetyNet - Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Oct 11, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 02:00 BST
Scheduled - We will be performing emergency maintenance work on the RM Safetynet Infrastructure. We do not anticipate any impact to the performance, resilience or availability of RM SafetyNet filtering.
Oct 10, 16:46 BST
Oct 10, 2017
Core Network Maintenance
Completed - The scheduled maintenance has been completed.
Oct 10, 06:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 03:00 BST
Scheduled - As part of our continuous improvement in our core network serving customer connectivity, we are performing a change in our network on 10th October-17, 03AM BST. This may cause a brief interruption in service for Barking and Dagenham, Luton, Salford and SEGFL customers except for Isle of Wight region. We are not anticipating any further impact due to this change
Oct 2, 13:50 BST
RM SafetyNet - Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Oct 10, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 02:00 BST
Scheduled - We will be performing emergency maintenance work on the RM Safetynet Infrastructure. We do not anticipate any impact to the performance, resilience or availability of RM SafetyNet filtering.
Oct 9, 17:59 BST
Oct 9, 2017
RM SafetyNet - Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Oct 9, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 20:00 BST
Scheduled - We will be performing emergency maintenance work on the RM Safetynet Infrastructure. We do not anticipate any impact to the performance, resilience or availability of RM SafetyNet filtering.
Oct 6, 16:36 BST
Oct 8, 2017
RM SafetyNet - Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Oct 8, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 20:00 BST
Scheduled - We will be performing emergency maintenance work on the RM Safetynet Infrastructure. We do not anticipate any impact to the performance, resilience or availability of RM SafetyNet filtering.
Oct 6, 16:36 BST
Oct 7, 2017
RM SafetyNet - Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Oct 7, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 20:00 BST
Scheduled - We will be performing emergency maintenance work on the RM Safetynet Infrastructure. We do not anticipate any impact to the performance, resilience or availability of RM SafetyNet filtering.
Oct 6, 15:53 BST
Oct 6, 2017
RM SafetyNet - Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 6, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 20:00 BST
Scheduled - We will be performing planned maintenance work on the RM Safetynet Infrastructure. We do not anticipate any impact to the performance, resilience or availability of RM SafetyNet filtering.
Oct 4, 16:47 BST
RM SafetyNet - Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Oct 6, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 02:00 BST
Scheduled - We will be performing emergency maintenance work on the RM Safetynet Infrastructure. We do not anticipate any impact to the performance, resilience or availability of RM SafetyNet filtering.
Oct 5, 16:39 BST
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