RM Internet & E-safety Status

All Systems Operational

RM Connectivity Operational

South West Connectivity Operational

Bath & N.E. Somerset Operational

Bournemouth Operational

Bristol Operational

Cornwall Operational

Devon Operational

Dorset Operational

Gloucestershire Operational

N. Somerset Operational

Plymouth Operational

Poole Operational

Somerset Operational

South Gloucestershire Operational

Swindon Operational

Torbay Operational

Wiltshire Operational

South East Connectivity Operational

DNS Operational

Email Operational

SMTP Store & Forward Operational

SSL Connect Operational

Web Filtering Operational

SafetyNet Plus Operational

SafetyNet Plus Transparent Module Operational

Web Hosting Operational

Voice Services Operational

Hosted Voice Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 13, 2025

No incidents reported today.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

RM SafetyNet - Maintenance

Completed - The scheduled maintenance has been completed.
Jan 9, 23:59 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 19:00 GMT

Scheduled - On Thursday, January 9th 2025, we will be performing planned maintenance work on the RM SafetyNet Background services.
A brief period of downtime may occur within the maintenance window, but due to the resilient nature of the network, any impact is expected to be minimal.

During this time, the SafetyNet filter page for blocked content will not be available. Instead, a browser default error page will be shown. Please be informed that we do not expect any impact to SafetyNet filtering during the time.
Jan 9, 14:18 GMT

Customers may experience a delay with new/edited filter list rules or policies, and new user sync

Resolved - The issue is now resolved.
Jan 9, 11:19 GMT

Investigating - After creating or editing new filter list rules or policies, or syncing new users, customers may see a delay before changes are implemented. (Existing rules, policies and users function as normal.)
Nov 28, 12:45 GMT

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025

No incidents reported.

Jan 2, 2025

No incidents reported.

Jan 1, 2025

No incidents reported.

Dec 31, 2024

No incidents reported.

Dec 30, 2024

No incidents reported.

What is RM SafeClix?