RM Internet & E-safety Status

Leased Line Migrations

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 2023 - 19:03 BST

Scheduled - As part of our continuous improvements to our connectivity service, we will be migrating some of our leased line customers to new infrastructure.

The migrations will be performed out of core hours between 7PM and 11PM BST and services should be considered at-risk within the maintenance window. Due to the resilient nature of our network, any impact is expected to be minimal.

RM Connectivity

Operational

SWGfL Connectivity Operational

Bath & N.E. Somerset Operational

Bournemouth Operational

Bristol Operational

Cornwall Operational

Devon Operational

Dorset Operational

Gloucestershire Operational

N. Somerset Operational

Plymouth Operational

Poole Operational

Somerset Operational

South Gloucestershire Operational

Swindon Operational

Torbay Operational

Wiltshire Operational

SEGfL Connectivity Operational

DNS Operational

Email Operational

SMTP Store & Forward Operational

SSL Connect

Operational

Web Filtering Operational

SafetyNet Plus Operational

SafetyNet Plus Transparent Module Operational

Web Hosting Operational

Voice Services Operational

Hosted Voice Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Software upgrade in storage server Sep 27, 2023 00:00-06:00 BST

As part of keeping our Infra secure & up to date, we are upgrading the software of our storage servers on 27/09/2023 between 00:00 to 06:00 hours. A brief period of downtime to the services may occur within the maintenance window, but due to the resilient nature of the Infrastructure, any impact is expected to be minimal.
Posted on Sep 20, 2023 - 12:15 BST

Software upgrade in storage server Sep 28, 2023 00:00-06:00 BST

As part of keeping our Infra secure & up to date, we are upgrading the software of our storage servers on 28/09/2023 between 00:00 to 06:00 hours. A brief period of downtime to the services may occur within the maintenance window, but due to the resilient nature of the Infrastructure, any impact is expected to be minimal.
Posted on Sep 20, 2023 - 12:17 BST

Past Incidents

Sep 24, 2023

No incidents reported today.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

RM SafetyNet - Planned Maintenance

Completed - The scheduled maintenance has been completed.
Sep 22, 06:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 00:30 BST

Scheduled - On Friday September 22nd 00:30 - September 22nd 06:00, we will be performing planned maintenance work on RM SafetyNet service. A brief period of downtime to the services may occur within the maintenance window, but due to the resilient nature of the Infrastructure, any impact is expected to be minimal.
Sep 14, 08:16 BST

Sep 21, 2023

RM SafetyNet - Planned Maintenance

Completed - The scheduled maintenance has been completed.
Sep 21, 06:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 04:00 BST

Scheduled - On Thursday, September 21st 2023, We will be performing planned maintenance work on RM Safetynet Background services. A brief period of downtime may occur within the maintenance window, but due to the resilient nature of the network, any impact is expected to be minimal.
Sep 18, 08:28 BST

Sep 20, 2023

Software upgrade in storage server

Completed - The scheduled maintenance has been completed.
Sep 20, 06:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 00:01 BST

Scheduled - As part of keeping our Infra secure & up to date, we are upgrading the software of our storage servers on 20/09/2023 between 00:00 to 06:00 hours. A brief period of downtime to the services may occur within the maintenance window, but due to the resilient nature of the Infrastructure, any impact is expected to be minimal.
Sep 14, 11:18 BST

RM SafetyNet - Planned Maintenance

Completed - The scheduled maintenance has been completed.
Sep 20, 06:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 00:30 BST

Scheduled - On Wednesday September 20th 00:30 - September 20th 06:00, we will be performing planned maintenance work on RM SafetyNet service. A brief period of downtime to the services may occur within the maintenance window, but due to the resilient nature of the Infrastructure, any impact is expected to be minimal.
Sep 14, 08:16 BST

Sep 19, 2023

No incidents reported.

Sep 18, 2023

Unresolved incident: Leased Line Migrations.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

Linux Webhosting Servers Maintenance

Completed - The scheduled maintenance has been completed.
Sep 15, 05:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 02:00 BST

Scheduled - We will be performing a maintenance activity on our Linux Web-hosting servers on 15th September 02:00 AM to 05:00 AM . The servers will be rebooted during the maintenance period & all the websites hosted on the servers won't be available for a brief period of time during the maintenance window.
Sep 11, 05:09 BST

Sep 14, 2023

Linux Webhosting Servers Maintenance

Completed - The scheduled maintenance has been completed.
Sep 14, 05:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 02:00 BST

Scheduled - We will be performing a maintenance activity on our Linux Web-hosting servers on 14th September 02:00 AM to 05:00 AM . The servers will be rebooted during the maintenance period & all the websites hosted on the servers won't be available for a brief period of time during the maintenance window.
Sep 11, 05:09 BST

Sep 13, 2023

Webhosting - Planned Maintenance

Completed - The scheduled maintenance has been completed.
Sep 13, 05:01 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 02:00 BST

Scheduled - We will be performing maintenance on our Windows Web Hosting platform on Wednesday 13th September,2023 between 02:00 AM and 05:00 AM. There will be a brief disruption to websites hosted on the Windows Web Hosting servers during this time.
Sep 8, 13:27 BST

Sep 12, 2023

No incidents reported.

Sep 11, 2023

No incidents reported.

Sep 10, 2023

No incidents reported.

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