RM Internet & E-safety Status

Leased Line Migrations

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 06, 2024 - 19:00 BST

Scheduled - As part of our continuous improvements to our connectivity service, we will be migrating some of our leased line customers to new infrastructure. The migrations will be performed out of core hours between 7PM and 6AM BST and services should be considered at-risk within the maintenance window. Due to the resilient nature of our network, any impact is expected to be minimal.
Sep 6, 2024 19:00 - Oct 4, 2024 06:00 BST

RM Connectivity Operational

South West Connectivity Operational

Bath & N.E. Somerset Operational

Bournemouth Operational

Bristol Operational

Cornwall Operational

Devon Operational

Dorset Operational

Gloucestershire Operational

N. Somerset Operational

Plymouth Operational

Poole Operational

Somerset Operational

South Gloucestershire Operational

Swindon Operational

Torbay Operational

Wiltshire Operational

South East Connectivity Operational

DNS Operational

Email Operational

SMTP Store & Forward Operational

SSL Connect Operational

Web Filtering Operational

SafetyNet Plus Operational

SafetyNet Plus Transparent Module Operational

Web Hosting Operational

Voice Services Operational

Hosted Voice Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

DNS Hosting Maintenance Sep 12, 2024 20:00 - Sep 13, 2024 02:00 BST

As part of our continuous maintenance programme we will be completing the move of our DNS hosting platform to new hardware. There should be no interruption to service during this work.
Posted on Sep 06, 2024 - 11:16 BST

Past Incidents

Sep 12, 2024

No incidents reported today.

Sep 11, 2024

Windows Webhosting Server Maintenance

Completed - The scheduled maintenance has been completed.
Sep 11, 23:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 18:00 BST

Scheduled - We will be performing a maintenance activity on one of our Windows Web-hosting servers on 11th September from 18:00 to 23:00. There will be service interruption during the maintenance period. All the websites hosted on the servers won't be available for a short period of time.
Aug 29, 11:21 BST

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

DNS Hosting Maintenance

Completed - The scheduled maintenance has been completed.
Sep 6, 04:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 20:00 BST

Scheduled - As part of our continuous maintenance programme we will be moving our DNS hosting platform to new hardware. There should be no interruption to service during the move.
Aug 28, 16:13 BST

Sep 5, 2024

Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

Sep 2, 2024

Issue affecting ADSL/FTTC/FTTP customers

Resolved - We have monitored the services and all looks stable. As such we are closing this incident.
Sep 2, 11:00 BST

Monitoring - A fault affecting our authentication platform has been identified and a fix has been implemented. We will continue to monitor the services.
Aug 21, 16:31 BST

Investigating - We are aware of an issue affecting authentication of some of our ADSL/FTTC/FTTP based customers. Our engineers are actively working to resolve the issue.
Aug 21, 14:58 BST

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

Aug 29, 2024

No incidents reported.

What is RM SafeClix?