RM Internet & E-safety Status

Monitoring - We are aware of an issue affecting one of our Linux Web Hosting servers. Customers who hosted their websites on the affected server was unable to access the CPanel administration and load websites for few minutes. The server has been recovered and serving websites hosted in it without any issues right now. We are closely monitoring the device to ensure stability.
Nov 20, 23:25 GMT

RM Connectivity Operational

SWGfL Connectivity Operational

Bath & N.E. Somerset Operational

Bournemouth Operational

Bristol Operational

Cornwall Operational

Devon Operational

Dorset Operational

Gloucestershire Operational

N. Somerset Operational

Plymouth Operational

Poole Operational

Somerset Operational

South Gloucestershire Operational

Swindon Operational

Torbay Operational

Wiltshire Operational

SEGfL Connectivity Operational

Email Operational

SMTP Store & Forward Operational

DNS Operational

Web Filtering Operational

SafetyNet Plus Operational

SafetyNet Plus Transparent Module Operational

Web Hosting Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 21, 2018

No incidents reported today.

Nov 20, 2018

Customer Firewall - Emergency Maintenance

Completed - The scheduled maintenance has been completed.
Nov 20, 23:00 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 20:00 GMT

Scheduled - We will be performing an emergency maintenance to the Customer Firewall on Tuesday 20 November 2018 20:00 - 23:00 hours. We do not anticipate any downtime during this maintenance.
Nov 16, 16:45 GMT

SSL Connect - Emergency Maintenance

Completed - The scheduled maintenance has been completed.
Nov 20, 07:00 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 04:00 GMT

Scheduled - We will be performing an emergency maintenance on the SSL Connect platform on Tuesday 20 November 2018 04:00 AM - 07:00 AM. SSL Connect may be unavailable for periods during this maintenance window.
Nov 19, 07:05 GMT

Nov 19, 2018

No incidents reported.

Nov 18, 2018

No incidents reported.

Nov 17, 2018

No incidents reported.

Nov 16, 2018

Wiltshire Firewall - Emergency Maintenance

Completed - The scheduled maintenance has been completed.
Nov 16, 06:00 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 05:01 GMT

Scheduled - We will be performing an emergency maintenance in the Wiltshire firewall on 16th Nov between 5 AM to 6AM. No downtime expected.
Nov 15, 17:01 GMT

Nov 15, 2018

Issue with DNS changes

Resolved - We have monitored the service to ensure stability. All seems good. Hence closing the incident.
Nov 15, 16:39 GMT

Monitoring - New DNS changes are getting synchronized now and records are getting resolved properly. Our engineers are closely monitoring this to ensure stability.
Nov 7, 05:12 GMT

Investigating - We are aware of an issue with our DNS hosting platform which is affecting new DNS changes. However the existing DNS records are not affected. Our engineers are actively working to resolve the issue.
Nov 6, 10:20 GMT

SSL Connect - Emergency Maintenance

Completed - The scheduled maintenance has been completed.
Nov 15, 08:00 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 06:01 GMT

Scheduled - We will be performing an emergency maintenance on the SSL Connect platform on Thursday 15 November 2018 06:00 AM - 08:00 AM. SSL Connect may be unavailable for periods during this maintenance window.
Nov 15, 04:29 GMT

Nov 14, 2018

No incidents reported.

Nov 13, 2018

No incidents reported.

Nov 12, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

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