Monitoring - We are aware of issues with the SafetyNet Captive Portal today.
A fix has been applied and our Team will continue to monitor the system.
If you are still having issues, please raise these through your normal channels.

Jun 19, 2026 - 12:00 BST
Update - We're still working on a fix for this issue.
Jun 22, 2026 - 15:28 BST
Identified - Some customers may experience policy schedules being applied at incorrect times. We have identified the root cause of the issue and we are currently investigating a fix.

Please accept our apologies for any inconvenience caused. Further updates will be issued in due course.

May 01, 2026 - 10:47 BST
RM Connectivity Operational
South West Connectivity Operational
Bath & N.E. Somerset Operational
Bournemouth Operational
Bristol Operational
Cornwall Operational
Devon Operational
Dorset Operational
Gloucestershire Operational
N. Somerset Operational
Plymouth Operational
Poole Operational
Somerset Operational
South Gloucestershire Operational
Swindon Operational
Torbay Operational
Wiltshire Operational
South East Connectivity Operational
DNS Operational
Email Operational
SMTP Store & Forward Operational
SSL Connect Operational
Web Filtering Degraded Performance
SafetyNet Plus Degraded Performance
SafetyNet Plus Transparent Module Degraded Performance
Web Hosting Operational
Voice Services Operational
Hosted Voice Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

RM SafetyNet Planned Maintenance Jul 10, 2026 17:00-23:00 BST

On Friday, July 10th, 2026, We will be performing planned maintenance work on RM SafetyNet Background services. A brief period of downtime may occur within the maintenance window, but due to the resilient nature of the network, any impact is expected to be minimal.
Posted on Jul 03, 2026 - 11:15 BST
Jul 4, 2026

No incidents reported today.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

Unresolved incidents: SafetyNet Captive Portal Issue, RM SafetyNet Policies applied with incorrect timings.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.