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Monitoring - We are aware of issues with the SafetyNet Captive Portal today.
A fix has been applied and our Team will continue to monitor the system.
If you are still having issues, please raise these through your normal channels.
Jun 19, 2026 - 12:00 BST
Update - We're still working on a fix for this issue.
Jun 22, 2026 - 15:28 BST
Identified - Some customers may experience policy schedules being applied at incorrect times. We have identified the root cause of the issue and we are currently investigating a fix.
Please accept our apologies for any inconvenience caused. Further updates will be issued in due course.
May 01, 2026 - 10:47 BST
RM Connectivity
Operational
South West Connectivity
Operational
Bath & N.E. Somerset
Operational
Bournemouth
Operational
Bristol
Operational
Cornwall
Operational
Devon
Operational
Dorset
Operational
Gloucestershire
Operational
N. Somerset
Operational
Plymouth
Operational
Poole
Operational
Somerset
Operational
South Gloucestershire
Operational
Swindon
Operational
Torbay
Operational
Wiltshire
Operational
South East Connectivity
Operational
DNS
Operational
Email
Operational
SMTP Store & Forward
Operational
SSL Connect
Operational
Web Filtering
Degraded Performance
SafetyNet Plus
Degraded Performance
SafetyNet Plus Transparent Module
Degraded Performance
On Friday, July 10th, 2026, We will be performing planned maintenance work on RM SafetyNet Background services. A brief period of downtime may occur within the maintenance window, but due to the resilient nature of the network, any impact is expected to be minimal. Posted on
Jul 03, 2026 - 11:15 BST