All Systems Operational
RM Connectivity   ? Operational
SWGfL Connectivity Operational
Bath & N.E. Somerset   Operational
Bournemouth   Operational
Bristol   Operational
Cornwall   Operational
Devon   Operational
Dorset   Operational
Gloucestershire   Operational
N. Somerset   Operational
Plymouth   Operational
Poole   Operational
Somerset   Operational
South Gloucestershire   Operational
Swindon   Operational
Torbay   Operational
Wiltshire   Operational
SEGfL Connectivity   Operational
Email Operational
SMTP Store & Forward   Operational
DNS   Operational
Web Filtering Operational
SafetyNet Plus   Operational
SafetyNet Plus Transparent Module   Operational
Web Hosting   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Core Network Infrastructure Maintenance Sep 24, 23:00 - Sep 25, 04:00 BST
As part of our ongoing programme of maintenance we are upgrading core network infrastructure operating systems during this window. A very brief outage of services may occur within this window as individual elements are reset, but due to the resilient nature of the network any impact is expected to be minimal.
Posted on Sep 14, 17:16 BST
Core Network Infrastructure Maintenance Sep 27, 23:00 - Sep 28, 04:00 BST
As part of our ongoing programme of maintenance we are upgrading core network infrastructure operating systems during this window. A very brief outage of services may occur within this window as individual elements are reset, but due to the resilient nature of the network any impact is expected to be minimal.
Posted on Sep 14, 17:17 BST
Past Incidents
Sep 23, 2018

No incidents reported today.

Sep 22, 2018

No incidents reported.

Sep 21, 2018

No incidents reported.

Sep 20, 2018

No incidents reported.

Sep 19, 2018

No incidents reported.

Sep 18, 2018

No incidents reported.

Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018

No incidents reported.

Sep 14, 2018

No incidents reported.

Sep 13, 2018
outage on SWGFL EoFTTC/ADSL connections
Resolved - Telco maintenance completed. Connectivity restored, hence closing this incident.
Sep 13, 04:03 BST
Identified - We checked with Telco and it is as part of planned maintenance. We will keep posted once the maintenance completed.
Sep 13, 03:35 BST
Investigating - We could see there is an outage having connectivity via EoFTTC/ADSL customers. We are checking this with Telco. Will provide an update soon.
Sep 13, 03:24 BST
Sep 12, 2018
Browsing Availability issue on User Based Filtering Proxies
Resolved - We have monitored the service to ensure stability. As such we are closing this incident.
Sep 12, 10:28 BST
Monitoring - We have identified the issue & this has been fixed. We are monitoring the service to ensure stability.
Sep 11, 16:25 BST
Investigating - We are aware of an issue affecting few customers when they are using User based filtering proxies in SLC region.Our engineers are actively working on this to resolve the issue.
Sep 11, 15:55 BST
Issue affecting the reporting dashboard in RM SafetyNet
Resolved - We have monitored the service to ensure stability. As such we are closing this incident.
Sep 12, 10:11 BST
Monitoring - The issue affecting RM SafetyNet reporting Platform has been resolved and the reporting dashboard, browsing report screens are accessible now. We are monitoring the service closely but do not expect any further issues.
Sep 11, 12:47 BST
Investigating - We are aware of an issue affecting access to the reporting dashboard and browsing report screens within the RM SafetyNet administration interface. This does not affect filtering or other administration activities within the web interface. Our engineers are investing the issue with the highest priority.
Sep 11, 10:43 BST
Sep 10, 2018

No incidents reported.

Sep 9, 2018
Connectivity Outage affecting FTTC and ADSL customers
Resolved - The outage was related to Planned Maintenance by Telco. We have monitored the services to ensure stability. As such we are closing the incident.
Sep 9, 04:07 BST
Monitoring - Connectivity has been restored on coordination with Telco. We will closely monitor to ensure stability in service
Sep 8, 12:01 BST
Investigating - We have identified an outage affecting a number of FTTC and ADSL customers. Our Telco supplier is aware of the issue and is investigating as a matter of urgency. Further updates will be provided in due course.
Sep 8, 01:50 BST
← Incident History Powered by Statuspage

What is RM SafeClix?