RM Internet & E-safety Status

All Systems Operational

RM Connectivity Operational

South West Connectivity Operational

Bath & N.E. Somerset Operational

Bournemouth Operational

Bristol Operational

Cornwall Operational

Devon Operational

Dorset Operational

Gloucestershire Operational

N. Somerset Operational

Plymouth Operational

Poole Operational

Somerset Operational

South Gloucestershire Operational

Swindon Operational

Torbay Operational

Wiltshire Operational

South East Connectivity Operational

DNS Operational

Email Operational

SMTP Store & Forward Operational

SSL Connect Operational

Web Filtering Operational

SafetyNet Plus Operational

SafetyNet Plus Transparent Module Operational

Web Hosting Operational

Voice Services Operational

Hosted Voice Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

RM SafetyNet Planned Maintenance Mar `31`, `2026` `17:30` - Apr `1`, `2026` `05:30` BST

On Tuesday, March 31st, 2026, we will be performing planned maintenance work on RM SafetyNet. A brief period of downtime may occur within the maintenance window, but due to the resilient nature of the network, any impact is expected to be minimal.
Posted on Mar 25, 2026 - 10:43 GMT

SafetyNet Upgrades Apr `7`, `2026` `06:00` - Apr `9`, `2026` `18:00` BST

During this maintenance period we will be performing upgrades to the SafetyNet service. These upgrades should not affect availability, however, customers may notice a brief interruption as their connections move across to the new hardware.
Posted on Mar 23, 2026 - 13:24 GMT

Past Incidents

Mar 27, 2026

Core Network Maintenance

Completed - The scheduled maintenance has been completed.
Mar 27, 03:00 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 18:00 GMT

Scheduled - As part of the continuous improvement of our connectivity service we will be performing some upgrades to our core network to increase capacity and resilience. A brief period of downtime may occur within the maintenance window, but due to the resilient nature of the network any impact is expected to be minimal.
Mar 19, 16:34 GMT

Mar 26, 2026

SWGFL Staff Proxy browing Issues

Resolved - The reported Staff Proxy browsing issue for the SWGFL & SEGFL sites are recovered.
Mar 26, 10:10 GMT

Monitoring - The reported Staff Proxy browsing issue for the SWGFL & SEGFL sites are recovered and we are monitoring the status.
Mar 24, 13:47 GMT

Investigating - We are aware of an SWGFL Staff Proxy browsing issue and our engineers are currently investigating.
Mar 24, 12:58 GMT

Mar 25, 2026

No incidents reported.

Mar 24, 2026

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

All Systems Operational

Scheduled Maintenance

RM SafetyNet Planned Maintenance Mar 31, 2026 17:30 - Apr 1, 2026 05:30 BST

SafetyNet Upgrades Apr 7, 2026 06:00 - Apr 9, 2026 18:00 BST

Past Incidents

What is RM SafeClix?

RM SafetyNet Planned Maintenance Mar `31`, `2026` `17:30` - Apr `1`, `2026` `05:30` BST

SafetyNet Upgrades Apr `7`, `2026` `06:00` - Apr `9`, `2026` `18:00` BST