All Systems Operational
RM Connectivity   ? Operational
SWGfL Connectivity Operational
Bath & N.E. Somerset   Operational
Bournemouth   Operational
Bristol   Operational
Cornwall   Operational
Devon   Operational
Dorset   Operational
Gloucestershire   Operational
N. Somerset   Operational
Plymouth   Operational
Poole   Operational
Somerset   Operational
South Gloucestershire   Operational
Swindon   Operational
Torbay   Operational
Wiltshire   Operational
SEGfL Connectivity   Operational
Email Operational
SMTP Store & Forward   Operational
DNS   Operational
Web Filtering Operational
SafetyNet Plus   Operational
SafetyNet Plus Transparent Module   Operational
Web Hosting   Operational
SSL Connect   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 19, 2018

No incidents reported today.

Dec 18, 2018

No incidents reported.

Dec 17, 2018

No incidents reported.

Dec 16, 2018

No incidents reported.

Dec 15, 2018
Webhosting - Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Dec 15, 17:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 15:00 GMT
Scheduled - We will be performing emergency maintenance on one of our Linux web Hosting Servers on 15-12-2018 between 15.00 and 17.00 BST. There will be a brief outage to websites hosted on the Linux web hosting platform during this time.
Dec 14, 17:11 GMT
Dec 14, 2018
Webhosting Unavailable
Resolved - We have monitored the device, and remains stable. We will now close this incident and continue to monitor the service.
Dec 14, 17:33 GMT
Monitoring - The server has recovered and is serving Websites hosted in it without any issues right now. We are closely monitoring the device to ensure stability.
Dec 14, 11:36 GMT
Identified - We are aware of an issue affecting one of our Linux Web Hosting servers. Customers who hosted their websites on the affected server was unable to access the CPanel administration and load websites for few minutes.
Dec 14, 09:32 GMT
Webhosting Unavailable
Resolved - We have monitored the device, and remains stable. We will now close this incident and continue to monitor the service.
Dec 14, 05:29 GMT
Monitoring - We are aware of an issue affecting one of our Linux Web Hosting servers. Customers who hosted their websites on the affected server was unable to access the CPanel administration and load websites for few minutes. The server has been recovered and serving Websites hosted in it without any issues right now. We are closely monitoring the device.
Dec 14, 03:28 GMT
Dec 13, 2018
SSL Connect - Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Dec 13, 05:01 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 13, 03:01 GMT
Scheduled - We will be performing an emergency maintenance on the SSL Connect platform on tomorrow 03:00 AM - 05:00 AM. This is to update SSL APM client and we are not anticipating any service impact during this window.
Dec 12, 10:18 GMT
Dec 12, 2018
Connectivity issue for Swindon Backhaul customers
Resolved - The issue has been confirmed as resolved and service has returned to normal. As such we are closing this incident.
Dec 12, 17:36 GMT
Monitoring - This issue has been resolved now. We are monitoring the device to ensure stability.
Dec 12, 17:05 GMT
Investigating - We are aware of a connectivity issue which is affecting Swindon Backhaul customers. Our engineers are coordinating with Telco to resolve this issue.
Dec 12, 16:43 GMT
Webhosting - Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Dec 12, 06:01 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 04:01 GMT
Scheduled - We will be performing emergency maintenance on our Linux Web Hosting Servers on 12-12-2018 between 04.00 and 06.00 BST. There will be a brief disruption to websites hosted on the Linux Web Hosting platform during this time.
Dec 11, 15:55 GMT
Dec 11, 2018
Webhosting Unavailable
Resolved - We have monitored the device, and remains stable. We will now close this incident and continue to monitor the service.
Dec 11, 13:26 GMT
Monitoring - We are aware of an issue affecting one of our Linux Web Hosting servers. Customers who hosted their websites on the affected server was unable to access the CPanel administration and load websites for few minutes. The server has been recovered and serving Websites hosted in it without any issues right now. We are closely monitoring the device.
Dec 11, 08:34 GMT
Webhosting - Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Dec 11, 06:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 04:00 GMT
Scheduled - We will be performing emergency maintenance on our Linux Web Hosting Servers on 11-12-2018 between 04.00 and 06.00 BST. There will be a brief disruption to websites hosted on the Linux Web Hosting platform during this time.
Dec 6, 16:14 GMT
Dec 10, 2018
Webhosting Unavailable
Resolved - We have monitored the device, and remains stable. We will now close this incident and continue to monitor the service.
Dec 10, 08:57 GMT
Update - We have monitored the device, and remains stable. We will now close this incident and continue to monitor the service.
Dec 10, 08:54 GMT
Monitoring - We are aware of an issue affecting one of our Linux Web Hosting servers. Customers who hosted their websites on the affected server was unable to access the CPanel administration and load websites for few minutes. The server has been recovered and serving Websites hosted in it without any issues right now. We are closely monitoring the device.
Dec 10, 06:55 GMT
Webhosting - Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Dec 10, 06:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 04:00 GMT
Scheduled - We will be performing emergency maintenance on our Linux Web Hosting Servers on 10-12-2018 between 04.00 and 06.00 BST. There will be a brief disruption to websites hosted on this Linux Web Hosting server during this time.
Dec 6, 16:13 GMT
Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018
Web Hosting Platform Unavailable
Resolved - We have monitored the device, and remains stable. We will now close this incident and continue to monitor the service.
Dec 7, 20:59 GMT
Monitoring - Our Engineers have identified the cause and the issue is now resolved ,the website services hosted on the platform are working now. We will closely monitor the server for the next 12 hours
Dec 7, 16:54 GMT
Investigating - We are aware of an issue affecting one of our Linux Web Hosting servers. Customers who hosted their websites on the server are affected and are unable to access the CPanel administration. Our engineers are actively working on this to resolve the issue.
Dec 7, 15:34 GMT
Dec 6, 2018

No incidents reported.

Dec 5, 2018
Webhosting - Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Dec 5, 23:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 20:00 GMT
Scheduled - We will be performing emergency maintenance on one of our Linux Web Hosting Server tonight between 20.00 and 23.00 BST. There will be a brief disruption to websites hosted on the Linux Web Hosting platform during this time.
Dec 5, 06:04 GMT
Lost of connectivity for several schools in Devon, Dorset, Poole and Somerset
Resolved - We have monitored the service & the connectivity is stable. As such we are closing the incident.
Dec 5, 06:17 GMT
Monitoring - The incident has been closed by the Telco and service has been restored. We are monitoring for any further issues.
Dec 5, 01:20 GMT
Update - We are still working with our Telco partner to Identify and resolve this issue. We will keep you updated.
Dec 4, 21:44 GMT
Update - We are still working with our Telco partner to Identify and resolve this issue. They have advised a further update will follow at 20:45
Dec 4, 18:21 GMT
Investigating - Several sites in the Southwest region have lost internet connection. We are working with our Telco partner to resolve the issue and restore connectivity as soon as possible.
Dec 4, 16:52 GMT
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