Monitoring - RMUnify Page shows "Oops ,Something went wrong"
The issue was affected the customers using Transparent UBF using Captive Portal for a short time and fix has been applied.
Sep 08, 2026 - 10:39 BST
The issue was affected the customers using Transparent UBF using Captive Portal for a short time and fix has been applied.
Sep 08, 2026 - 10:39 BST
Update - We're still working on a fix for this issue.
Jun 22, 2026 - 15:28 BST
Jun 22, 2026 - 15:28 BST
Identified - Some customers may experience policy schedules being applied at incorrect times. We have identified the root cause of the issue and we are currently investigating a fix.
Please accept our apologies for any inconvenience caused. Further updates will be issued in due course.
May 01, 2026 - 10:47 BST
Please accept our apologies for any inconvenience caused. Further updates will be issued in due course.
May 01, 2026 - 10:47 BST
RM Connectivity
Operational
South West Connectivity
Operational
Bath & N.E. Somerset
Operational
Bournemouth
Operational
Bristol
Operational
Cornwall
Operational
Devon
Operational
Dorset
Operational
Gloucestershire
Operational
N. Somerset
Operational
Plymouth
Operational
Poole
Operational
Somerset
Operational
South Gloucestershire
Operational
Swindon
Operational
Torbay
Operational
Wiltshire
Operational
South East Connectivity
Operational
DNS
Operational
Email
Operational
SMTP Store & Forward
Operational
SSL Connect
Operational
Web Filtering
Partial Outage
SafetyNet Plus
Operational
SafetyNet Plus Transparent Module
Partial Outage
Web Hosting
Operational
Voice Services
Operational
Hosted Voice
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
RM SafetyNet Planned Maintenance Sep 10, 2026 17:00 - Sep 11, 2026 00:00 BST
On Thursday, September 10th, 2026, We will be performing planned maintenance work on RM SafetyNet Admin Website and RM SafetyNet Background services. A brief period of downtime may occur within the maintenance window, but due to the resilient nature of the network, any impact is expected to be minimal.
Posted on Sep 04, 2026 - 15:45 BST
Posted on Sep 04, 2026 - 15:45 BST
Core Network Maintenance Sep 14, 2026 20:00 - Sep 15, 2026 04:00 BST
As part of our continuous improvements to our connectivity service, we will be performing some upgrades to our core network to increase capacity and resilience. A brief period of downtime may occur within the maintenance window, but due to the resilient nature of the network, any impact is expected to be minimal.
Posted on Sep 07, 2026 - 08:49 BST
Posted on Sep 07, 2026 - 08:49 BST
Core Network Maintenance Sep 15, 2026 20:00 - Sep 16, 2026 20:00 BST
As part of our continuous improvements to our connectivity service, we will be performing some upgrades to our core network to increase capacity and resilience. A brief period of downtime may occur within the maintenance window, but due to the resilient nature of the network, any impact is expected to be minimal.
Posted on Sep 07, 2026 - 08:49 BST
Posted on Sep 07, 2026 - 08:49 BST

