All Systems Operational
RM Connectivity   ? Operational
SWGfL Connectivity Operational
Bath & N.E. Somerset   Operational
Bournemouth   Operational
Bristol   Operational
Cornwall   Operational
Devon   Operational
Dorset   Operational
Gloucestershire   Operational
N. Somerset   Operational
Plymouth   Operational
Poole   Operational
Somerset   Operational
South Gloucestershire   Operational
Swindon   Operational
Torbay   Operational
Wiltshire   Operational
SEGfL Connectivity   Operational
Email Operational
Easymail   Operational
SMTP Store & Forward   Operational
DNS   Operational
Web Filtering Operational
SafetyNet Plus   Operational
SafetyNet Plus Transparent Module   Operational
Web Hosting   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Emergency Power Maintenance May 23, 20:00-23:00 BST
Following planned power maintenance in one of our London data centers, we have identified further required work.

We are not expecting customer connectivity outages during this work, however, all regions should be considered at risk throughout this period.
Posted on May 18, 13:20 BST
SSL Interception Enhancements in SWGfL May 24, 23:00 - May 25, 07:00 BST
We are extending the list of domains we configure SSL Interception on for customers using the SSL filter proxy address or has SSL filtering enabled on their transparent network.

We will be adding sites related to social networking and cloud storage services. This will enable customers to create filter rules that permit or deny individual URLs within a domain and use the Active Adapt content filter to block inappropriate content when the site is permitted.

The list of domains we are adding for SSL Interception will be added to RM’s SSL Interception policy
Posted on May 8, 17:03 BST
FTTC and ADSL Platform Maintenance May 29, 08:00-17:00 BST
We will be working with one of our Telco suppliers to move to their upgraded xDSL platform. This maintenance will involve customer ADSL or FTTC connections disconnecting and reconnecting briefly whilst customers are migrated in batches to the new platform. Note that this maintenance does not affect customers using Fibre Plus/EoFTTC services.
Posted on May 11, 11:01 BST
Software update on SxGFL Firewall May 30, 03:00-07:00 BST
We will be updating the software on our Firewalls on Wednesday 30th May, out of working hours between 03:00 to 07:00. We are not anticipating any downtime during this period as the devices will be updated individually. This maintenance is required in order to keep our systems secure and up-to-date
Posted on May 15, 15:17 BST
SWGfL Planned Network Maintenance May 30, 21:00 - May 31, 02:00 BST
We will be carrying out essential network maintenance affecting connectivity in South West Grid for Learning on the evening of 30 May 2018.

Some schools in the following areas are likely to lose Internet connectivity for up to 10 minutes during this maintenance:

Exeter
North Somerset
Swindon
Posted on May 16, 17:25 BST
Software update on SxGFL Firewall May 31, 03:00-07:00 BST
We will be updating the software on our Firewalls on Thursday 31st May, out of working hours between 03:00 to 07:00. We are not anticipating any downtime during this period as the devices will be updated individually. This maintenance is required in order to keep our systems secure and up-to-date
Posted on May 15, 15:17 BST
We will be updating the software on our Firewalls on Friday 1st Jun, out of working hours between 03:00 to 07:00. We are not anticipating any downtime during this period as the devices will be updated individually. This maintenance is required in order to keep our systems secure and up-to-date
Posted on May 15, 15:17 BST
Past Incidents
May 21, 2018

No incidents reported today.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018
Completed - The scheduled maintenance has been completed.
May 17, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 20:01 BST
Scheduled - We will be performing a maintenance on our Linux web hosting servers. There will be a brief disruption to websites hosted on this server during this time.
May 4, 12:04 BST
May 16, 2018
Completed - The scheduled maintenance has been completed.
May 16, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 20:01 BST
Scheduled - As part of a planned data centre power distribution upgrade, we will be carrying out maintenance at one of our London data centres. Customers in the following regions will experience a brief outage while this work is carried out:

- Wokingham & Bracknell
- Bournemouth & Poole
- Exeter

Customers in other regions shouldn't be impacted however their connections should be considered at-risk during the maintenance window.
May 1, 09:20 BST
May 15, 2018
Completed - The scheduled maintenance has been completed.
May 15, 06:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 04:00 BST
Scheduled - We will be performing upgrades to our FTTC customer aggregation platform. FTTC customers may experience a brief outage while their connection is migrated to new backhauls.
Apr 27, 10:07 BST
May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018

No incidents reported.

May 11, 2018
Completed - The scheduled maintenance has been completed.
May 11, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 04:00 BST
Scheduled - We will be performing upgrades to our FTTC customer aggregation platform. No service downtime is expected but FTTC customers should consider the service at risk during this change window.
Apr 27, 10:06 BST
Completed - The scheduled maintenance has been completed.
May 11, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 20:00 BST
Scheduled - As part of our core network upgrade programme, we will be undertaking improvements to power distribution within one of our London data centers. Resiliency for some bonded customers and transparent proxy customers will be affected during this window. This change will happen out of business hours and we do not anticipate any service impact during this change.
Apr 26, 14:26 BST
May 9, 2018
Completed - The scheduled maintenance has been completed.
May 9, 04:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 03:12 BST
Scheduled - We will be performing an emergency maintenance on the SSL Connect platform on Wednesday, 09 May 2018 04:00 AM - 07:00 AM. SSL Connect may be unavailable for periods during this maintenance window.
May 8, 10:55 BST
May 8, 2018

No incidents reported.

May 7, 2018

No incidents reported.