Degraded Service for a subset of RM Broadband Customers

Incident Report for RM Internet & E-safety

Resolved

We have monitored the performance of the service and confirm that it is now stable with no further attacks.

Posted Apr 24, 2024 - 11:58 BST

Monitoring

We have identified a denial of service attack targeted at one of our customers. We have put mitigation in place to block the attack and are seeing no further impact. We will continue to monitor the service for any further attacks.

Posted Apr 23, 2024 - 14:40 BST

Investigating

We are aware of an issue affecting a subset of RM Broadband customers.

We are currently investigating the cause and will provide an update as soon as we know more.

Posted Apr 23, 2024 - 13:35 BST

This incident affected: RM Connectivity.

What is RM SafeClix?