All Systems Operational

RM Connectivity Operational
South West Connectivity Operational
Bath & N.E. Somerset Operational
Bournemouth Operational
Bristol Operational
Cornwall Operational
Devon Operational
Dorset Operational
Gloucestershire Operational
N. Somerset Operational
Plymouth Operational
Poole Operational
Somerset Operational
South Gloucestershire Operational
Swindon Operational
Torbay Operational
Wiltshire Operational
South East Connectivity Operational
DNS Operational
Email Operational
SMTP Store & Forward Operational
SSL Connect Operational
Web Filtering Operational
SafetyNet Plus Operational
SafetyNet Plus Transparent Module Operational
Web Hosting Operational
Voice Services Operational
Hosted Voice Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

RM SafetyNet Planned Maintenance Feb 17, 2026 17:30-23:59 GMT

On Tuesday, February 17th, 2026, We will be performing planned maintenance work on RM SafetyNet Admin Website and RM SafetyNet Background services. A brief period of downtime may occur within the maintenance window, but due to the resilient nature of the network, any impact is expected to be minimal.
Posted on Feb 11, 2026 - 15:51 GMT
Feb 15, 2026

No incidents reported today.

Feb 14, 2026

No incidents reported.

Feb 13, 2026
Firewall Upgrade
Completed - The scheduled maintenance has been completed.
Feb 13, 03:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 20:00 GMT
Scheduled - We will be performing some hardware upgrades to our central firewall service. Due to the resilient nature of the network, we are expecting any impact to be minimal.

To enable us to complete these upgrades successfully, we will be implementing a change freeze on the affected firewall rule-set from Tuesday 10th at 9AM until Friday 13th at 10AM. This will only impact a subset of our customers who are hosted on this particular firewall cluster. Our self-service firewall platform will also be unavailable for this subset of customers during this window.
Jan 29, 16:00 GMT
Feb 12, 2026
Feb 11, 2026
Issues with Browsing via SafetyNet
Resolved - We have monitored performance over the last 48 hours and confirmed there are no further identified issues. If you encounter issues, please raise this via your normal support channels.
Feb 11, 08:39 GMT
Monitoring - We have identified the issue affecting a subset of customers and have resolved the issue, confirming service stability. If you continue to encounter issues, please raise this via your normal support channels.
Feb 6, 16:17 GMT
Update - We are still actively investigating the issue. We will provide any further updates as they are available.
Feb 6, 13:22 GMT
Investigating - We are aware of issues affecting a subset of customers this morning with browsing via SafetyNet. We are investigating the issue currently and will provide you with an update as we have one.
Feb 6, 11:36 GMT
Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026
Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

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