Update - We have identified an issue where browsing history is not being shown in reports.
There was an issue with a delay in logs showing in the Browsing Reports which prevented these from being shown.
A fix has been deployed to show all data from the 26th-28th June and a fix is being deployed shortly to ensure all data from the 29th onwards shows. There is no action required by customers.
Jun 30, 2025 - 08:33 BST
There was an issue with a delay in logs showing in the Browsing Reports which prevented these from being shown.
A fix has been deployed to show all data from the 26th-28th June and a fix is being deployed shortly to ensure all data from the 29th onwards shows. There is no action required by customers.
Jun 30, 2025 - 08:33 BST
Update - The new EDGE extension is now available.
This extension auto-updates so you will now see the V3 version of the extension in use on your devices.
If you cannot see the extension updated, please reboot the devices and this will ensure the update happens.
Jun 27, 2025 - 11:59 BST
This extension auto-updates so you will now see the V3 version of the extension in use on your devices.
If you cannot see the extension updated, please reboot the devices and this will ensure the update happens.
Jun 27, 2025 - 11:59 BST
Monitoring - Google is making a mandatory change that affects all Chrome and Edge extensions – moving from Manifest V2 to Manifest V3. In simple terms, this means the way extensions are built is changing, and we’re updating SafetyNet Go to match. If the extension isn’t updated, your SafetyNet Go filtering will stop working.
The new CHROME extension will be available from Monday 30th June.
You need to upgrade to this extension before the 26th July, otherwise your extension will stop working.
The help guides for the new CHROME extension can be found here - https://rmsafetynet.helpdocsonline.com/safetynet-go-manifest-v3-extension-upgrades
We will be updating the status page to confirm when the EDGE extension is ready for you to upgrade to.
Jun 25, 2025 - 10:25 BST
The new CHROME extension will be available from Monday 30th June.
You need to upgrade to this extension before the 26th July, otherwise your extension will stop working.
The help guides for the new CHROME extension can be found here - https://rmsafetynet.helpdocsonline.com/safetynet-go-manifest-v3-extension-upgrades
We will be updating the status page to confirm when the EDGE extension is ready for you to upgrade to.
Jun 25, 2025 - 10:25 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 2025 - 09:00 BST
Jun 16, 2025 - 09:00 BST
Scheduled - As part of our continuous programme of improvement we will be undertaking upgrades to our core network from Monday 16th June to Friday 29th August 2025.
We do not anticipate any disruption or outages will be caused by this work, however the periods between 20:00 to 02:00 each Tuesday and Thursday night should be considered at risk.
Jun 16, 2025 09:00 - Aug 29, 2025 17:00 BST
We do not anticipate any disruption or outages will be caused by this work, however the periods between 20:00 to 02:00 each Tuesday and Thursday night should be considered at risk.
Jun 16, 2025 09:00 - Aug 29, 2025 17:00 BST
RM Connectivity
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Operational
South West Connectivity
Operational
Bath & N.E. Somerset
Operational
Bournemouth
Operational
Bristol
Operational
Cornwall
Operational
Devon
Operational
Dorset
Operational
Gloucestershire
Operational
N. Somerset
Operational
Plymouth
Operational
Poole
Operational
Somerset
Operational
South Gloucestershire
Operational
Swindon
Operational
Torbay
Operational
Wiltshire
Operational
South East Connectivity
Operational
DNS
Operational
Email
Operational
SMTP Store & Forward
Operational
SSL Connect
?
Operational
Web Filtering
Operational
SafetyNet Plus
Operational
SafetyNet Plus Transparent Module
Operational
Web Hosting
Operational
Voice Services
Operational
Hosted Voice
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
What is RM SafeClix?
