Issue with Google search filtering
Incident Report for RM Internet & E-safety
Resolved
We have monitored the service and confirmed that there is no further issues reported related to this. As such we are closing this incident.
Posted 25 days ago. Jan 29, 2019 - 17:35 GMT
Monitoring
We have applied the fix which has now resolved the issue. We will continue to monitor Filtering Service to ensure stability.
Posted 25 days ago. Jan 29, 2019 - 12:43 GMT
Identified
We have identified the issue and working towards the resolution. Further updates will be provided in the due course.
Posted 25 days ago. Jan 29, 2019 - 11:05 GMT
Investigating
We are aware of an issue on SSL Filtering where websites are getting blocked while accessing via Google search. Our engineers are investigating this as a high priority.
Posted 26 days ago. Jan 29, 2019 - 09:49 GMT
This incident affected: Web Filtering (SafetyNet Plus).