Connectivity outage affecting Core customers.
Incident Report for RM Internet & E-safety
Resolved
We have monitored the connections and it is stable now. As such we are closing the incident.
Posted Nov 17, 2019 - 23:29 GMT
Monitoring
All affected connections are back online. We will continue to monitor the service to ensure stability.
Posted Nov 17, 2019 - 17:53 GMT
Update
Our Telco partners have identified this outage has been caused by a fibre break. Engineers are on site working to restore the service. Further updates will be provided in due course.
Posted Nov 16, 2019 - 23:09 GMT
Investigating
We have identified an outage affecting a small number of Core customers. Our Telco supplier is aware of this issue and is investigating as a matter of urgency. Further updates will be provided in due course.
Posted Nov 16, 2019 - 21:14 GMT
This incident affected: RM Connectivity.
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