Google Captcha Issues
Incident Report for RM Internet & E-safety
Update
We are still progressing with the investigation. Implemented some action plans as a part of our further investigation and also coordinating with Google to work out a permanenct resolution
Posted Nov 26, 2021 - 08:57 GMT
Update
The investigation is still in progress to find out the root cause and we will apply some action plans soon to test and resolve the issue. We will provide a further updates as soon as we have more information.
Posted Oct 27, 2021 - 14:09 BST
Investigating
We are aware that a number of customers have experienced an issue where they are presented with the Google Captcha (prove you are not a robot page). This issue is not caused by SafetyNet or the connection you have from us, however linked to a security feature of Google.

Our engineers are trying to figure out the root cause of the issue and thereby mitigate it.
Posted Oct 18, 2021 - 17:09 BST
This incident affects: SEGfL Connectivity.