Issue with SSL Filtering
Incident Report for RM Internet & E-safety
Resolved
The issue has been confirmed as resolved.As such we are now closing the incident.
Posted May 12, 2017 - 10:12 BST
Monitoring
Our Engineers have now completed rolling out the fix for this issue. If you are still seeing security warnings when accessing Google then it may be necessary to restart your web browser and reload the page.
Posted May 11, 2017 - 15:26 BST
Identified
We have identified the source of the problem and our engineers are in the process of rolling out a fix to our proxy farms.
Posted May 11, 2017 - 11:49 BST
Investigating
We are aware of an issue affecting SSL filtering for our SafetyNet Customers. Our engineers are investigating this issue as a high priority and we will followup with further information as soon as possible.
Posted May 11, 2017 - 11:31 BST
This incident affected: Web Filtering (SafetyNet Plus).
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