Connectivity issue affecting ADSL customers
Incident Report for RM Internet & E-safety
Resolved
We have monitored the service and no further issues have been identified. As such we are now closing this incident.
Posted 12 days ago. Jun 12, 2017 - 09:34 BST
Monitoring
All affected ADSL sites are now back online following action from our third party supplier. We will continue to monitor the connections to ensure stability of service.
Posted 17 days ago. Jun 07, 2017 - 17:48 BST
Identified
We are still seeing intermittent connectivity issue affecting some our ADSL and FTTC customers due to a technical fault at Telco. Our Engineers are coordinating with Telco to resolve this issue.
Posted 17 days ago. Jun 07, 2017 - 15:12 BST
Monitoring
The connectivity has been restored now. Our engineers are monitoring the services to ensure the stability.
Posted 17 days ago. Jun 07, 2017 - 12:13 BST
Investigating
We are aware of a connectivity issue affecting some of our ADSL customers. Our engineers are investigating the issue with our supplier as a high priority.
Posted 17 days ago. Jun 07, 2017 - 10:14 BST
This incident affected: RM Connectivity.