Connectivity issues affecting few customers in Poole and Bournemouth regions
Incident Report for RM Internet & E-safety
Resolved
We have monitored the service & the connectivity is stable. As such we are closing the incident
Posted 12 months ago. Mar 23, 2018 - 08:48 GMT
Update
The issue has been resolved and the connectivity restored to all customers in Poole and Bournemouth. We are monitoring the services to ensure stability.
Posted 12 months ago. Mar 23, 2018 - 05:25 GMT
Identified
Telco has confirmed that the Openreach engineers identified a fiber damage at their end and the engineers are working to resolve the issue. We will provide you further updates when the Openreach engineers complete their work.
Posted 12 months ago. Mar 22, 2018 - 23:40 GMT
Investigating
We are aware of a connectivity issue which is affecting few customers in Poole and Bournemouth. We are working with Telco to resolve this issue.
Posted 12 months ago. Mar 22, 2018 - 21:47 GMT
This incident affected: SWGfL Connectivity (Bournemouth, Poole).