Google certificate error on ssl filter proxies
Incident Report for RM Internet & E-safety
Resolved
The work to resolve this issue is being planned. Further communications will be sent separately to confirm when the resolution work will be completed.
Posted Dec 09, 2016 - 16:31 GMT
Update
We will be implementing a change on our proxy servers to resolve this issue. Further details will follow to confirm the time this change will take place.
Posted Nov 01, 2016 - 08:55 GMT
Identified
We are aware of an issue where customers using the SSLfilter proxies are getting certificate error for Google searches in Chrome browser. Our engineers are actively working on this issue.
Posted Oct 31, 2016 - 13:22 GMT
This incident affected: Web Filtering (SafetyNet Plus, SafetyNet Plus Transparent Module).
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