All Systems Operational
RM Connectivity ? Operational
SWGfL Connectivity Operational
Bath & N.E. Somerset Operational
Bournemouth Operational
Bristol Operational
Cornwall Operational
Devon Operational
Dorset Operational
Gloucestershire Operational
N. Somerset Operational
Plymouth Operational
Poole Operational
Somerset Operational
South Gloucestershire Operational
Swindon Operational
Torbay Operational
Wiltshire Operational
SEGfL Connectivity Operational
Email Operational
Easymail Operational
SMTP Store & Forward Operational
DNS Operational
Web Filtering Operational
SafetyNet Plus Operational
SafetyNet Plus Transparent Module Operational
Web Hosting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We will be performing planned maintenance work on the RM Safetynet Transparent Filtering Infrastructure. We do not anticipate any impact to the performance, resilience or availability of RM SafetyNet filtering during this maintenance period.
Posted on Feb 6, 10:19 GMT
RM SafetyNet - Planned Maintenance Feb 22, 04:00-07:00 GMT
On Wednesday 22nd February we will be performing planned maintenance work on the RM SafetyNet administration interface, filter pages and filter lists. We do not anticipate any impact to the performance, resilience or availability of RM SafetyNet filtering.
Posted on Feb 8, 11:15 GMT
Core SMTP route maintenance Feb 22, 20:00 - Feb 23, 00:00 GMT
We will be performing maintenance on our core SMTP store and forward service on 22nd February starting at 20:00. We do not anticipate any disruption to email services.
Posted on Feb 15, 14:52 GMT
We will be performing planned maintenance work on the RM Safetynet Transparent Filtering Infrastructure. We do not anticipate any impact to the performance, resilience or availability of RM SafetyNet filtering during this maintenance period.
Posted on Feb 9, 12:34 GMT
We will be performing planned maintenance work on the RM Safetynet Transparent Filtering Infrastructure. We do not anticipate any impact to the performance, resilience or availability of RM SafetyNet filtering during this maintenance period.
Posted on Feb 9, 12:34 GMT
We will be performing planned maintenance work on the RM Safetynet Transparent Filtering Infrastructure. We do not anticipate any impact to the performance, resilience or availability of RM SafetyNet filtering during this maintenance period.
Posted on Feb 9, 12:35 GMT
We will be performing planned maintenance work on the RM Safetynet Transparent Filtering Infrastructure. We do not anticipate any impact to the performance, resilience or availability of RM SafetyNet filtering during this maintenance period.
Posted on Feb 9, 12:35 GMT
We will be performing planned maintenance work on the RM Safetynet Transparent Filtering Infrastructure. We do not anticipate any impact to the performance, resilience or availability of RM SafetyNet filtering during this maintenance period.
Posted on Feb 9, 12:35 GMT
We will be performing planned maintenance work on the RM Safetynet Transparent Filtering Infrastructure. We do not anticipate any impact to the performance, resilience or availability of RM SafetyNet filtering during this maintenance period.
Posted on Feb 9, 12:36 GMT
We will be performing planned maintenance work on the RM Safetynet Transparent Filtering Infrastructure. We do not anticipate any impact to the performance, resilience or availability of RM SafetyNet filtering during this maintenance period.
Posted on Feb 9, 12:47 GMT
We will be performing planned maintenance work on the RM Safetynet Transparent Filtering Infrastructure. We do not anticipate any impact to the performance, resilience or availability of RM SafetyNet filtering during this maintenance period.
Posted on Feb 9, 12:47 GMT
We will be performing planned maintenance work on the RM Safetynet Transparent Filtering Infrastructure. We do not anticipate any impact to the performance, resilience or availability of RM SafetyNet filtering during this maintenance period.
Posted on Feb 9, 12:47 GMT
We will be performing planned maintenance work on the RM Safetynet Transparent Filtering Infrastructure. We do not anticipate any impact to the performance, resilience or availability of RM SafetyNet filtering during this maintenance period.
Posted on Feb 9, 12:48 GMT
Past Incidents
Feb 21, 2017

No incidents reported today.

Feb 20, 2017

No incidents reported.

Feb 19, 2017

No incidents reported.

Feb 18, 2017

No incidents reported.

Feb 17, 2017
Resolved - Since there are no further alerts regarding this issue, the incident will now be closed.
Feb 17, 16:35 GMT
Monitoring - The E-mail delivery issue with SMTP customers in South-East region is resolved now, We will continue to monitor the services to ensure stability.
Feb 17, 13:37 GMT
Investigating - We are aware of an issue affecting email delivery for SMTP customers in South-East region, Our engineers are working on resolving this as a priority. Further updates will follow shortly.
Feb 17, 13:02 GMT
Completed - The scheduled maintenance has been completed.
Feb 17, 09:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 08:00 GMT
Scheduled - As part of our continuing programme of service improvement works RM engineers will be performing upgrades to our Authoritative DNS servers on the 16th and 17th February 2017. Prior to and shortly after these upgrades we will be invoking a period of restricted change for DNS changes. Customers should be advised that DNS changes may be delayed or deferred during this restricted change window.
Feb 1, 14:21 GMT
Completed - The scheduled maintenance has been completed.
Feb 17, 07:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 03:00 GMT
Scheduled - We will be performing maintenance on our authoritative DNS service (ns1.ifl.net) as part of moving our authoritative DNS service to a new system. Customers may experience a brief interruption in service whilst we cut over to the new platform.
Feb 1, 14:28 GMT
Feb 16, 2017
Completed - The scheduled maintenance has been completed.
Feb 16, 07:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 03:00 GMT
Scheduled - We will be performing maintenance on our authoritative DNS service (ns1.ifl.net) as part of moving our authoritative DNS service to a new system. Customers may experience a brief interruption in service whilst we cut over to the new platform.
Feb 1, 14:26 GMT
Feb 15, 2017

No incidents reported.

Feb 14, 2017
Resolved - Since there are no further alerts regarding this issue, the incident will now be closed.
Feb 14, 12:52 GMT
Update - Outgoing E-mail issue with Core SMTP customers is resolved now, We will continue to monitor the services to ensure stability.
Feb 14, 08:02 GMT
Investigating - We are facing outgoing e-mail issues with Core SMTP customers, Our engineers are actively investigating on this. Further updates will follow shortly.
Feb 14, 04:48 GMT
Completed - The scheduled maintenance has been completed.
Feb 14, 04:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 20:00 GMT
Scheduled - This notification is for planned maintenance to the RM Anti-Spam platform.
We will be migrating the RM Anti-Spam platform to the new Core Network.
During the maintenance window the Anti-Spam platform will be temporarily unavailable. While the Anti-Spam platform is unavailable incoming e-mails will be delayed.
Jan 31, 10:37 GMT
Feb 12, 2017

No incidents reported.

Feb 11, 2017

No incidents reported.

Feb 10, 2017

No incidents reported.

Feb 9, 2017

No incidents reported.

Feb 8, 2017
Completed - The scheduled maintenance has been completed.
Feb 8, 22:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 20:00 GMT
Scheduled - We will be performing planned maintenance work on the RM Safetynet Transparent Filtering Infrastructure. We do not anticipate any impact to the performance, resilience or availability of RM SafetyNet filtering.
Jan 16, 17:00 GMT
Feb 7, 2017
Resolved - Full resilience has now been restored and all connections have remained stable, as such we will now close this incident.
Feb 7, 09:08 GMT
Monitoring - Talk Talk had completed rerouting for the Fibre (FTTC) and all connections are now back online. We are closely monitoring to ensure the stability of the service.
Feb 7, 03:26 GMT
Update - Talk Talk has now rerouted Broadband connections and ADSL services are back online.Talk Talk Engineers are continuing to investigate the options to reroute the Fibre (FTTC) traffic as priority
Feb 6, 16:49 GMT
Update - Talk Talk has identified the issue is with BT Backhaul circuits due to a Fibre break. Talk Talk Engineers continue to coordinate with BT to resolve the issue.
Feb 6, 13:26 GMT
Update - Talk Talk has identified the issue is with BT Backhaul circuits connected to Plymouth NPEs. Talk Talk Engineers are actively working to resolve this issue.
Feb 6, 11:50 GMT
Investigating - We are currently aware of an issue in the Devon Region affecting around 40 sites. We are coordinating with the Service provider to resolve this problem as a matter of urgency.
Feb 6, 10:48 GMT